Bibliography
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[RN189] "In Praise of Carbon, In Praise of Science: The Epideictic Rhetoric of the 1996 Nobel Lectures in Chemistry." Journal of Business and Technical Communication 21 (2007): 303-323.
[672] "In Praise of Carbon, In Praise of Science: The Epideictic Rhetoric of the 1996 Nobel Lectures in Chemistry." Journal of Business and Technical Communication 21 (2007): 303-323.
[673] "Press Releases as a Hybrid Genre: Addressing the Informative/Promotional Conundrum." Pragmatics 18 (2008): 9-31.
[RN67] "A masterpiece in a new genre: The rhetorical negotiation of two audiences in Schrödinger's 'What is Life?'." Technical Communication Quarterly 3 (1994): 7/17/2015.
[1232] "La poesía como género híbrido: Experimentación literaria y heteroglosia en el Perú." Revista de Crítica Literaria Latinoamericana 25, no. 50 (1999): 235-245.
[674] An Introduction to Genre Theory. Vol. 2007. University of Wales, Aberystwyth, 1997.
[675] Personal Home Pages and the Construction of Identities on the Web. Vol. 2004. University of Wales, Aberystwyth, 1998.
[676] "Considering Genre in the Digital Literacy Classroom." Reading Online 5 (2001): http://www.readingonline.org/electronic/elec_index.asp?HREF=/electronic/chandler/index.html.
[1264] "The Emergence of Genres: Some Findings from an Examination of First-Grade Writing." Written Communication 11, no. 3 (1994): 348-380.
[677] "Learning to Write in a Genre: What Students Take from Model Texts." Research in the Teaching of English 29 (1995): 88-125.
[678] Genre and Institutions: Social Processes in the Workplace and School. London: Cassell, 1997.
[1239] Teaching writing: Craft, art, genre. Urbana, Ill: National Council of Teachers of English, 2005.
[1122] "How do People Interact with Structured E-mails in Terms of Genre and Perception?" In Proceedings of the Conference on Information: Interaction and Impact (I3). Aberdeen, Scotland., 2009.
[RN185] "Is Empathy Effective for Customer Service? Evidence From Call Center Interactions." Journal of Business and Technical Communication 27 (2013): 123-153.
[RN91] "Content Management and the Separation of Presentation and Content." Technical Communication Quarterly 17 (2007): 35-60.
[1301] "You have e-mail, what happens next? Tracking the eyes for genre." Information Processing & Management 50, no. 1 (2014): 175-198.
[1250] "Genre." In Concepts in Composition: Theory and Practice in the Teaching of Writing, edited by Irene L. Clark. Mahwah, NJ: Lawrence Erlbaum, 2003.
[1249] "Reconsideration of genre." In Visions and Revisions: Continuity and Change in Rhetoric and Composition, edited by James D. Williams, 89-108. Carbondale: Southern Illinois UP, 2002.
[1248] "A genre approach to writing assignments." Composition Forum 14, no. 2 (2005).
[1153] "Genre Awareness, Academic Argument, and Transferability." WAC Journal 22 (2011): 66-78.
[1121] "Structured text retrieval by means of affordances and genre." In Proceedings of the 1st BCS IRSG conference on Future Directions in Information Access. Swinton, UK, UK: British Computer Society, 2007.
[1120] "You have e-mail, what happens next? Tracking the eyes for genre." Information Processing & Management 50, no. 1 (2014): 175-198.
[1119] "Perceiving and using genre by form–an eye-tracking study." Libri 60, no. 3 (2010): 268-280.
[1118] "Looking for genre: the use of structural features during search tasks with Wikipedia." In IIIX '12: Proceedings of the 4th Information Interaction in Context Symposium. New York, NY, USA: ACM, 2012.
[1117] "Classifying XML Documents by Using Genre Features." In Proceedings of the 18th International Conference on Database and Expert Systems Applications. Washington, DC, USA: IEEE Computer Society, 2007.